About ME
Experience overview
- 27+ years of human-computer interaction, information architecture, and usability experience
- 27+ years of management and supervisory experience
- 22+ years of instructional design experience (facilitation, instructor-led, CBT)
- 22+ years of experience working with and on multidisciplinary teams
- 12+ years of research experience, including remote user testing, ethnography, interviewing, surveying, and more
- 11+ years working with global teams
- 8+ years of UX evangelism, including facilitation for UX sessions at Grand Circus, Detroit
- Trusted educator, conference speaker, and podcaster
SKILLS & acumen
Research
- Heuristic analysis
- Remote usability testing
- Design thinking facilitation
- Interviewing
- Contextual analysis
- Ethnography
- Card sorting
- Survey design and management
- A/B testing
- Multivariate testing
- First-click testing
- Competitive analysis
- Formative & summative
- Qualitative & quantitative
- Data synthesis & analysis
Information Architecture
- Taxonomies
- Nomenclature
- Information scent analysis
- Task flows
- Optimizing findability
Resources
- Wireframing
- Prototyping
- Personas
- Experience maps
- Journey maps
- SWOT analysis
- POV decks
Form Factors
- Desktop
- Mobile phones
- Tablets
- Interactive TV
- Hardware
- Ergonomics
SDLC
- Waterfall
- Agile
- Lean UX
- Confluence
- JIRA
- VSTS
Miscellaneous
- Interaction design
- Interface design
- Instructional design
- Desktop publishing
- Photography
- Videography
- Social media management
MY CAREER FOOTPRINT
Over my career, I have successfully served
and impacted the following brands and products.